Privacy Policy

Money Connect Pro
Operated by HVG Unlimited LLC

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

HVG Unlimited LLC, operating as Money Connect Pro ("we," "us," or "our"), does NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing or promotional purposes.

All text messaging originator opt-in data and consent records are kept strictly confidential.

Information may only be shared with trusted service providers strictly for operational support (such as messaging platforms or customer support services). These providers are required to protect your information and use it only for operational purposes.

Introduction

This Privacy Policy describes how Money Connect Pro, operated by HVG Unlimited LLC, collects, stores, uses, and protects your information when you use our services.

This includes when you:

Visit our website

Contact us for services or information

Submit inquiries or service requests

Interact with us through SMS, email, phone, or other communications

If you do not agree with this Privacy Policy, please do not use our services.

If you have any questions, please contact us:

Email: [email protected]
Phone: +1 302-664-8339

Summary of Key Points

Do we process sensitive personal information?

No. We do not process sensitive personal information.

Do we receive information from third parties?

No. We do not receive personal information from third parties.

How do we process your information?

We process your information to:

Provide and administer our services

Communicate with you

Provide customer support

Prevent fraud and maintain security

Maintain service records

Comply with applicable laws

We only process your information when we have a valid legal reason to do so.

Do we share personal information?

We do not sell, rent, or trade personal information.

Your information may only be shared in limited cases such as:

Operational service providers

Legal obligations

Fraud prevention

Business transfers

1. Information We Collect

We collect personal information that you voluntarily provide to us.

Personal Information

Depending on how you interact with our services, we may collect:

Name

Email address

Phone number

Mailing address

Communication preferences

SMS opt-in consent records

Information submitted through contact forms or service requests

Non-Personal Information

We may automatically collect technical data such as:

IP address

Browser type

Device information

Website interaction data

Cookies and tracking technologies

Customer Communications

We may keep records of:

Customer inquiries

Support communications

Appointment scheduling

Service history

Feedback

2. How We Use Your Information

We use collected information to:

Provide our services

Respond to inquiries

Deliver customer support

Send service updates and notifications

Maintain records of communication

Improve website functionality

Prevent fraud and maintain security

Comply with legal obligations

3. SMS Messaging & Compliance

Text Message Communications

If you choose to opt into SMS messaging from Money Connect Pro, you agree to receive text messages related to our services.

These may include:

Customer support communications

Appointment confirmations

Service updates

Important notifications

Opt-In Consent

You will only receive SMS messages if you explicitly opt in.

Opt-in consent may be collected through:

Website forms

Service requests

Customer support interactions

Appointment scheduling

We maintain timestamped records of SMS opt-in consent.

We comply with the Telephone Consumer Protection Act (TCPA) and CTIA messaging guidelines.

Opt-Out Instructions

You may cancel SMS notifications at any time by replying:

STOP

After sending STOP:

You will receive a confirmation message

You will no longer receive SMS messages from us unless you opt-in again

Message Frequency

Message frequency varies depending on your interactions with our services.

Message & Data Rates

Standard message and data rates may apply based on your mobile carrier.

Support

For help, reply:

HELP

or contact us:

Email: [email protected]
Phone: +1 302-664-8339

Carrier Liability

Wireless carriers are not liable for delayed or undelivered messages.

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors is permitted only for operational support services such as messaging platforms or customer support.

All other use cases exclude text messaging originator opt-in data and consent.

4. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

Improve website functionality

Analyze user activity

Enhance user experience

Most browsers allow you to disable cookies in browser settings.

5. Data Retention

We retain personal information only as long as necessary to:

Provide services

Maintain required records

Comply with legal obligations

When information is no longer required, it will be securely deleted or anonymized.

6. Data Security

We implement reasonable technical and organizational security measures to protect personal information.

However, no system can guarantee 100% security.

Transmission of personal information online is done at your own risk.

7. Your Privacy Rights

Depending on your location, you may have rights to:

Access your personal information

Correct inaccurate information

Request deletion of your data

Withdraw consent

Opt out of communications

To exercise these rights, contact us using the information below.

8. Do-Not-Track Signals

Some browsers offer Do-Not-Track (DNT) features.

Currently there is no universal standard for responding to these signals, so our website may not respond to DNT signals.

9. Privacy Rights for U.S. Residents

Residents of certain U.S. states may have additional rights under laws including:

California Consumer Privacy Act (CCPA)

Virginia Consumer Data Protection Act (VCDPA)

Colorado Privacy Act (CPA)

Connecticut Data Privacy Act (CTDPA)

These rights may include:

Accessing personal data

Requesting corrections

Requesting deletion

Receiving copies of collected data

Requests will be processed in accordance with applicable laws.

10. International Privacy Rights

Individuals in some regions may have additional privacy rights under local laws, including:

Australia Privacy Act

New Zealand Privacy Act

South Africa POPIA

You may request access to or correction of your personal information at any time.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Money Connect Pro
Operated by HVG Unlimited LLC

Email: [email protected]
Phone: +1 302-664-8339